Semi managed support
Semi managed is on a paid trouble picket basis, you will need to pre-purchases comprising of block packs of 5 Trouble ticket requests.
5 Support tickets - R300 per month
10 Support tickets - R500 per month
20 Support tickets - R800 per month
This will allow for five support request, per month, unused support can be carried over from month to month until they are used up.
OR see our management features below :
Monthly Administrator Time 2 hours included per month. Additional hours available per hour.
Included Managed Service Features Includes any two ( 2 ) services from the list below.
Optional Management Features
Software Firewall Protection for managed dedicated servers can be configured to meet the level of security that you require. Software firewalls provide added flexible security for your managed dedicated servers.
Kernel & OS Updates
Linux dedicated server or a Windows dedicated server, our Kernel & OS Update Service will constantly keep your server up-to-date, which is essential for security.
Spam Filtering service is both a great way to increase productivity, and decrease the amount of Trojan and Virus threats.
Server Side Virus Scanning
Server Side Virus Scanning is available for both Linux dedicated servers and Windows dedicated servers
General Managed Web Hosting Services is designed for organizations that do not have 24 hour IT staff, and need support for basic dedicated server services, as well as control panel troubleshooting.
Reaction Monitoring if your dedicated server at anytime becomes unreachable, one of our on-call techs will immediately begin addressing the situation.
Our advanced monitoring system watches your dedicated server 24/7 and notifies you if anything happens. You may then contact support or turn the issue over to internal staff at your organization.
Server Backups are a necessity, regardless of RAID configuration, or any other types of data replication. Backups can be configured to be set to your choice of interval (daily/weekly/monthly).
Monthly Management Cost from R300pm